Street Repairs is the most advanced online fault-reporting system on the market, enabling members of the public to effortlessly report street-level problems to their local authority, via their mobile phone, PC, laptop, or tablet. Through the Street Repairs system, local authorities can gather details about the problem and its location and provide the reporter with regular updates.

The ability for reporters to upload digital photographs allows for greater prioritising of works, especially when urgent repairs might be required.

This efficient, seamless service helps local people feel more engaged with the authorities and contractors that maintain their immediate environment and helps authorities identify and prioritise repair works.

Street Repairs takes advantage of the technology most people carry in their pocket every day. The website is fully optimised for use with iOS, Blackberry or Android Smartphone’s. It also comes in a handy app format which can be easily white labelled to suite your own brand. When a member of the public spots a local problem, they can report it instantly using their mobile phone. Problems are far more likely to be reported via this user-friendly, permanently available website, than using traditional phone or email based processes.

• Raise visibility of authority work
• Reduce repair costs giving better value for money
• More effective planning and allocation of maintenance resources
• Streamlined administration
• Reduced administrative costs

The Street Repairs system can be adapted to suit your needs, from the moment of installation, or later when the process is firmly established. Once your team have experience with the system, they may request a change or enhanced feature, which we can implement for you.

Street Repairs offers a more comprehensive network management system, beyond the customer-facing interface our full service provides a back-end software system to support the front-line Street Repairs data collection. Authorities can use the system to prioritise and categorise work, allocate it to contractors and gather progress updates. The service provides an efficient solution to increasing problems of risk and asset management authorities are facing with respect to the challenge of ongoing maintenance.